eServices and digital infrastructure as a measure of response to COVID-19

Project activities have started in January 2021 and will last until January 2023.

The goal of this project is to accelerate the digital transformation of public administration in Montenegro by developing platforms and complex electronic services as a measure of response to COVID-19, to ensure efficient provision of digital services that meet, above all, the needs of citizens and businesses.

The project is working on improving, i.e. developing common information platforms / systems: electronic identity system, system for electronic payment of administrative and other fees, system for electronic data exchange, and development and application of eAdministration, as well as development and application of modern eGovernment portal and training in the use of common information systems.

The goal is to establish an efficient and sustainable integrated system of simplified electronic procedures for citizens and businesses, which will be achieved by developing and implementing at least 10 electronic services for citizens and businesses, and improve data protection and digital inclusion of public institutions by providing support for connecting public and private sector, in order to improve security in accordance with the EU directives and to develop an analysis and improve the business continuity plan of the country in order to provide the eServices.